CourseMate · Your account
Delete your CourseMate account.
You can delete your account in the app, or send us a request using the form below.
In the app
Open your app’s Profile section and follow the account deletion instructions. Deletion from the live system is immediate when you confirm.
On this website
Complete the request form using your registered email address. Website deletion requests are completed within 24 hours.
Deletion removes all CourseMate account details associated with the registered email address, including accounts for other clubs using that email. Your profile and membership details stored in CourseMate will be removed, including your name, email, handicap, gender, membership number, expiry date and any profile photo you supplied.
Deleting a CourseMate account does not cancel your club membership or a booking. The club may keep its own separate membership or transaction records; contact the club about those records.
Request account deletion
Enter the name and email address used for your CourseMate account and confirm your request. Please do not include your password.
Prefer to delete it in the app?
- Open the relevant CourseMate club app.
- Go to Profile and sign in if required.
- Select the account deletion option and follow the confirmation instructions.
What happens to backups?
Daily server backups are kept on a rolling 30-day cycle. After your live account is deleted, an earlier backup may still contain a copy until that backup expires, within 30 days. Backup retention is separate from the immediate in-app deletion or 24-hour website request timescale.
Need help?
Email info@advanceddigital.co.uk if you have difficulty accessing your account or completing a deletion request.
For more information, read our Privacy Policy and your app’s Terms of Service.
Last updated: 5 November 2026