Club Benchmarking
CourseMate has teamed up with 59club, renowned industry leaders in measuring and comparing customer service levels, creators of a club specific golf app, to provide a comprehensive service that brings greater levels of communication and customer service to clubs.
This partnership creates a technological and customer service win-win for clubs.
CourseMate app is bespoke to each club providing its members and visitors with course management guidance including; GPS, course layout, flyovers and scorecard and works to improve member communication and club attendance with instant updates on events and club promotions. It also provides additional profits for the clubs with a direct route for golfers book a tee, a coaching session or make any other reservation right from the app.
"Can you afford not to know how good or bad you are? Your competitors will already know!"
The clever addition of 59club’s member app; golftell into CourseMate, creates a new channel for members (and their guests) to ‘privately’ communicate their views direct to management allowing clubs to make informed decisions to improve their member experience.
Simon Wordsworth 59club CEO said; “We are delighted to join forces with CourseMate, the combined use of our mobile technologies will result in a boost in customer satisfaction, revenues and profits at all associated client clubs.
“The new member app comes as an extension to our my59 suite of Satisfaction Surveys, Mystery Shopping Audits and Customer Review tools. Its addition creates the complete ‘Quality Assurance’ package within my59 for clubs to excel”.
If you would like to discuss any of 59Club's services, how to measure, improve and then maintain standards of customer service at your facility, please contact 59Club direct on:
01530 440004
Alternatively, use our contact form to send us an information requests and we will get back to you ASAP.
01530 440004
Other Services
Web Design
Central to your brand identity and reputation, bespoke design and a variety of packages to suit all budgets.
.
Booking Systems
CourseMate can interface with your existing booking system or we can provide you with one.
